Privacy Policy

Last Updated: May 15, 2024

Introduction

RideHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ridehub.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"), use our services, or contact us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate:

• Contact information (such as name, email address, mailing address, phone number)
• Billing information (such as credit card details, billing address)
• Identity verification information (such as driver's license details)
• Demographic information (such as age, preferences, interests)
• Location information (such as GPS data when using our services)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• Device information (such as your IP address, browser type, operating system)
• Usage data (such as pages viewed, time spent on pages, links clicked)
• Location data (if you have enabled this functionality)
• Cookies and similar tracking technologies (as described in our Cookie Policy section)

How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide, operate, and maintain our services
• To process and complete transactions, and send related information including rental confirmations and invoices
• To verify your identity and eligibility to rent vehicles
• To respond to your inquiries and provide customer support
• To send administrative information, such as updates to our terms, conditions, and policies
• To personalize your experience and deliver content and product offerings relevant to your interests
• To send you promotional materials and newsletters (you can opt-out at any time)
• To improve our Site and services
• To conduct research and analysis to better understand how users access and use our Site
• To protect our Site, prevent fraud, and maintain security
• To comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

• Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Cookie Policy

We use cookies and similar tracking technologies to collect and use information about you, including to serve interest-based advertising. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

You can control and manage cookies in various ways. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

Third-Party Analytics

We may use third-party analytics services, such as Google Analytics, on our Site. These analytics providers may use cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. These services may also collect information regarding the use of other websites, apps, and online resources.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw your consent at any time

To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

RideHub
Flat 72 3 Hannah Loop
Kuhicstad, WA 1303
Email: info@ridehub.com
Phone: +870114081312